Standards & Policies
Our controlled policies set out how HMDPM approaches safety, quality, people, information, risk and responsible delivery.
Compliance hub
Each summary below reflects the purpose and principal commitments in the approved HMDPM policy. Full controlled PDFs are intentionally not published in this prototype.
HMDPM uses recognised legal requirements and good-practice frameworks where relevant. This page does not claim ISO certification, accreditation or membership.
Preventing injury and ill health and providing safe working conditions for everyone affected by our building-maintenance activities.
Handling personal data lawfully, fairly, transparently and securely in line with UK data-protection requirements.
Reducing environmental harm, using resources efficiently and supporting practical improvement across maintenance operations.
Providing fair treatment, equal opportunity and respectful services while preventing unlawful discrimination, harassment and victimisation.
Protecting children and adults at risk who may be encountered in homes, communal areas and public buildings.
Preventing slavery, servitude, forced or compulsory labour and human trafficking in our operations and supply chains.
Delivering safe, compliant and reliable property-maintenance services that meet agreed scope, specifications and customer requirements.
Identifying and managing threats and opportunities affecting safety, service, compliance, finances, information and continuity.
Protecting the confidentiality, integrity and availability of HMDPM information, systems, records and devices.
Ensuring subcontracted work is completed by competent, properly insured and responsibly managed suppliers.
Procurement enquiries
Contact HMDPM with the documents or evidence schedule required. Release of controlled documents can then be managed through the appropriate process.